Q: I want to volunteer for the 2023 U.S. Open Championship. How do I sign up?
A: Organizing a volunteer force of more than 3,500 individuals is an enormous task that requires long-term planning. Volunteer registration will be available online in the spring of 2022. Volunteer applications will be processed on a first-come, first-served basis. Please contact the USGA Championship Office at 2023usopen@usga.org for more information.
Q: My child wants to volunteer – what opportunities are available for juniors?
A: One volunteer committee, the Standard Bearers, is designated for junior volunteers, ages 14 to 17 years old. This committee requires a very limited number of volunteers.
Q: What’s included in the Volunteer Bundle? What are the sizes?
A: Volunteers (within the continental U.S.) will be shipped two (2) golf shirts, a jacket and a hat to serve as their apparel. Men’s shirts and jackets are available in Small through XXX-Large. Women’s sizes for shirts and jackets are Small through XX-Large. It is important you indicate whether you want Men’s or Women’s sizes.
Q: Do you have any sample apparel that I can try on to determine my size?
A: No, we do not have any apparel in stock for volunteers to try on; however, department stores such as Macy’s and Bloomingdale’s carry similar options. Sizing runs “true to size.”
Q: What color will the actual apparel be?
A: The general volunteer apparel is currently being designed. Once finalized, samples will be provided on the volunteer website.
Q: How will I get my apparel?
A: Volunteers within the continental U.S. will be shipped their apparel. Dates and times for apparel distribution for volunteers outside of the continental U.S. will be provided as we get closer to the championship.
Q: How do I change my shipping address?
A: You may edit your shipping address by entering your volunteer username and password at the following URL: https://www.cuetoems.com/uso_2023/Volunteer.aspx
Please contact the Championship Office at 2023usopen@usga.org if you have any questions.
Q: What if I need to exchange my apparel once I receive it?
A: There will be an opportunity for volunteers to exchange their apparel for another size. The date(s), time and location are still TBD. More information will become available once apparel is distributed.
Q: Do I have to wear the apparel provided? I have other golf clothing I can wear.
A: You are required to wear the apparel you purchased while volunteering. All components of the volunteer apparel were designed exclusively for the 2023 U.S. Open volunteer program and are not for sale to those who do not participate as a volunteer. On days when you are NOT volunteering, we suggest you wear other attire, outside of your volunteer apparel.
Q: What color pants should I wear? Can I wear shorts?
A: Volunteers are suggested to wear khaki pants while volunteering. Women are permitted to wear shorts or golf skorts during the U.S. Open. If the week of the championship happens to be hot, men will also be allowed to wear shorts.
Q: Do I have to wear any particular shoes?
A: We ask that you wear comfortable shoes, since a majority of volunteers will be standing for long periods of time. Tennis shoes, for example, would be fine. Metal spikes are not permitted.
Q: If I don’t like my committee assignment – can I move to another committee?
A: All volunteer committee assignments will be final once made available. We will attempt to assign each volunteer to one of their committee preferences; however, in many cases this will not be possible due to the requests for certain committees greatly outnumbering the staffing requirements of the committees. If the committee preferences you selected are full, we will assign you to another committee that still has availability.
Q: How do I sign-up to receive text alerts during the week of the championship?
A: Volunteers will have the opportunity to receive text updates regarding weather delays, local traffic, etc. during the week of the championship. To sign-up, please contact the Championship Office at 2023usopen@usga.org if you have any questions.
Q: Where’s the parking going to be for the championship?
A: The exact parking locations are still being determined and will be released in the spring of 2023. There will be complimentary shuttles running continuously from each parking lot to the course. PARKING WILL NOT BE AVAILABLE ON-SITE AT THE LOS ANGELES COUNTRY CLUB.
Q: Do volunteers/their family members receive any discounted championship tickets?
A: No, however they will have the opportunity to purchase tickets at www.usga.org.
Q: Are there any golf privileges for volunteers?
A: Unfortunately, there are none at this time.
Q: What is the time commitment for volunteering? How many hours/shifts would I volunteer?
A: All volunteers for the 2023 U.S. Open Championship will be required to volunteer a minimum of four shifts with each shift lasting approximately five to six hours and will be responsible for arriving at their assigned positions on time. The USGA will conduct training sessions for each volunteer committee in the spring of 2023. Volunteers are expected to attend their respective volunteer training session which will generally take place on a weekend and last approximately one hour.
Q: When will I find out my volunteer schedule?
A: Volunteers will be emailed availability information toward the end of 2022. We will use the information collected to create the volunteer schedules for each committee. You will be notified of the dates you are scheduled to volunteer in the spring of 2023. As always, we will make every effort to accommodate your availability preferences; however, we cannot guarantee that each request will be granted. If you are traveling from out of state and made travel arrangements, please indicate that on the form.
Q: How do I sign up to volunteer with my spouse, family, friends, etc.? Can you schedule us for the same volunteer shift?
A: Volunteer availability forms will be sent out toward the end of the 2022 calendar year. Volunteers can coordinate schedules with their spouse, family, friends, etc. and will be able to indicate the date and shifts they can volunteer on their availability form.
Q: When are the training sessions for volunteers?
A: Training sessions will take place in May of 2023. A presentation on both general volunteer and committee specific responsibilities will be addressed and you will be given your credential packet. Those from out of state or out of the country will be given the information either electronically via e-mail, through an interactive online presentation, or at the championship, depending on their volunteer committee assignment.
Q: What is the biggest misconception that people have about volunteering for a major golf championship?
A: Generally, the biggest misconception about volunteering for the U.S. Open Championship is the timeframe in which an individual can register to volunteer. Since it is such a large event, the planning process begins years in advance of the championship. Volunteer registration will begin in April of 2022 when the application will be available online. For more information, please contact the USGA Championship Office at 2023usopen@usga.org.
Q: What are some of the thoughts volunteers share with you once the championship has concluded?
A: As an integral part of the championship, volunteers are given the opportunity to communicate through day-to-day interactions with USGA staff or by completing a survey during and after the championship. In most cases, the results and comments are very positive. Often, volunteers will echo their sentiments towards the unique experience volunteering afforded them during the week of the championship and how exciting it was to be actively involved as part of such a historic event. In some instances, volunteers will provide constructive feedback on how to improve the volunteer experience. USGA staff thoroughly reads through each survey and takes into consideration all of the feedback, good and bad, in order to improve the volunteer program and experience for future championships.